From Mandate to Partnership: Embracing Police Body Cameras.
When New Jersey mandated that law enforcement agencies equip officers with body-worn cameras, Roxbury Police Department was limited to in-car cameras only and had no experience with body-worn camera technology. Roxbury PD Chief Dean Adone and his team, like many in their position, were navigating a new requirement with various vendors and camera options to choose from. LensLock offered a solution that not only met the mandate but also introduced a meaningful partnership.
The Power of Real Connection.
One of the standout aspects that made LensLock different from other vendors was the relationship LensLock built from the start. Chief Adone’s previous vendor had always felt impersonal, with little interaction beyond upgrade reminders and quotes. LensLock, however, took a hands-on approach, connecting with Chief Adone, his captain, and other team members, creating a personal bond that set the tone for an easy, seamless transition.
Expanding Trust: Adding In-Car Cameras.
After a year of successful LensLock body camera use, Chief Adone’s department needed to upgrade its in-car camera vendor data server. Reflecting on their positive experience with LensLock, Roxbury PD decided it was time to move their in-car camera systems over as well. This step further reinforced their confidence in LensLock’s quality and reliability, knowing they had a partner they could count on.
Building a Complete Solution with LensLock.
Today, Chief Adone’s department uses LensLock across all technology needs, from body-worn cameras to in-car systems and even interview room recordings. The personal relationship and exceptional service LensLock provides truly set them apart. “The most important thing to us was developing an actual relationship with LensLock and the quality service we receive every day,” said Chief Adone, a testament to how LensLock’s commitment has strengthened trust within the department.
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